info@drslifecare.com 011- 655-77-009

Distributor Policy

POLICIES / RULES + REGULATIONS


The following rules and regulations of DRS LIFECARE are formulated and implemented for safeguarding rights and Dignity of the distributers while regulating conduct of business. In order to mould yourself as a responsible and ethical Distributor of drs lifecare, you must understand and abide by the policies / rules and regulations of the company any Violation of the same can result in termination of your distributorship. The company reserves the right to amend its policies, rules and regulations without causing prior notice or clarification. You are expected to visit the company's website from time to time and keep yourself abreast with updated policies, Rules and regulations.

1. Eligibility to Become a Distributor


A: Individuals


  • a. Individuals aged 18 years and above can apply to be a distributor of the Company.
  • b. The Company has absolute discretion to decide whether to accept or reject an application.
  • c. Distributor of the Company is not an agent, representation or employee. The relationship is on principal to principal basis.
  • d. All applications must be sponsored by an existing distributor.
  • e. Wife and husband constitute a single unit for the purposes. Son or unmarried daughter of a distributor can join the business with their independent ID if the line of sponsorship is under their family ID. Similarly any of the family members can join under their son/ unmarried daughter.

B: Legal Entities


  • a. In such cases registration shall be in the name of the legal entity.
  • b. A copy of the constitution, deed, article of the association along with certificate of institution/incorporation, as may be applicable for the entity and PAN card should be submitted along with the application from, in cases of HUF, copy of PAN card would like suffice.
  • c. Liability and entitlement of such entity is as par low of the. Bonus payment would be made by the Company in the name of the entity.
  • d. Any change in constitution of the entity should be intimated to the company and a fresh application from should be submitted along with the new/ update constitution. Company reserves the right to refuse registration of such new/fresh composition or constitution.
  • e. Company will communicate only with a person / official duty authorised by the entity underwritten intimation to the company in advance. In cases of dissolution/ winding up/ insolvency of the entity upon submission of proof acceptable to the company. Claim in this respect shall not be entertained after 90 days from the incident of dissolution /winding up or declaration of insolvency.

2. Bonus Payment


  • a. Bonus for all distributors is computed once on a calendar month. And commensurate with the business done in the relevant sale month. Payouts will be issue by the company to the registered as per company's policy.
  • b. On receipt of monthly payout distributors should check accuracy of computation. Any queries in this respect should be made within 14 days from the date of issuance of payout by the company. In the absence of such queries the figures mentioned in the statement shall be final and binding.
  • c. It is mandatory for the distributors to provide their address and bank details. They must also send to us information as par company guidelines if there is any change in their address/bank details/mobile no/email id.
  • d. In order to receive bonus, the distributors must mandatorily provide his/her bank details to village. In case the distributors fail to provide such bank details, drs lifecare reserves the right to withhold the bonus amount.

3. Procedures for dealing with instances of violation


The company provide guidance and advice to deal with situations involving breaches and violation of its policies and these rules regulation. The company shall also take appropriate action against the distributors involved. In the event of any violation, the following procedure needs to be observed:

  • a. A complaint has to be lodged immediately upon knowing about violation of any policy/rules and regulation of the company. The complaint must be given in writing by giving details of the alleged violation, also he/she must inform his/her up line about complaint.
  • b. Upon receiving the complaint, the company shall immediately notify the distributor involved, requesting a swift response by way of a chance to explain his/her case. Company may in appropriate cases institute such action sue motto.
  • c. In case of inadequate information, the company may request for more details from either party.
  • d. If the company is convinced that the only way to restore normalcy is to suspend or terminate distributorship, it shall convey its decision by writing a letter to the distributor concerned. The letter shall be posted through registered mail/courier to the last known address of the distributor as listed in company database and the past mark shall be taken as proof of receipt. The company reserves the right to take necessary action against the terminated distributors including seeking compensation, recovery, damages and legal costs incurred, if any. However, the company reserves the right to amend or modify any part of the above decision if and when such a need is felt by the company.

4. Renewal of Distributorship


  • 1. e company does not charge any renewal fee. Distributorship is discontinued if the distributor resignation is accepted by the company. The distributorship is terminated by the company if the distributor does not conduct any business with the company for more than two years or for any violations of company policies.
  • 2. In the above cases the distributors will be required to put forth his/her claims within one month of the date of the above happening. Thereafter no claim will be entertained. The claims will be settled as par company policy
  • 3. The limitation period of claiming any amount due to the distributor by drs lifecare shall be 3 years. No claim after a period of 3 years from the due date shall be entertained by verified.
  • d. If the company is convinced that the only way to restore normalcy is to suspend or terminate distributorship, it shall convey its decision by writing a letter to the distributor concerned. The letter shall be posted through registered mail/courier to the last known address of the distributor as listed in company database and the past mark shall be taken as proof of receipt. The company reserves the right to take necessary action against the terminated distributors including seeking compensation, recovery, damages and legal costs incurred, if any. However, the company reserves the right to amend or modify any part of the above decision if and when such a need is felt by the company.

5. KYC


The Distributor Who Joins The Company Must Furnish Any Of The Following Documents For The Completion Of KYC – Aadhar Card ., Driving Licence ,Voter ,ID Card , Passport , Ration Card , Or Any Other Identify Document (S) Issued By Any State Government Or The Central Government ,Which Can Be Verified . The Distributor Will Not Be Permitted To Do Any Business With The Company Until Their KYC Documents Are Verified.

6. Valid ID


The distributor who joins the company must do Business of at least 350 BV (products only without literature and business tools) within 30 days of joining for his /her ID to be valid. If the same is not done, the ID of the Distributor will be treated as invalid the 30 day periods.

7 . Representation made by Distributors


  • a. Distributor(s) shall not exaggerate or misrepresent benefits associated with the company association with the company and the company's products and services.
  • b. Distributor must know and convey that earning come only through heard work, commitment efforts.
  • c. Distributors shall not make claim other than what is mentioned in the company plans and literature about products, quality and earnings. Company has the unconditioned rights to take any and all action including seeking damages for distributors action / inaction inviting and causing ill repute / loss to the company for misdeclaration or misrepresentstion.
  • d. The distributor shall be provided with a cooling off period of 30 days.

8. Cross Sponsoring


No Cross Sponsoring of distributorship shall be allowed "Cross Sponsoring" in this context means:

9 . Representation made by Distributors


  • a. Signing up an existing distributors from another group .
  • b. Signing up the wife when husband is already a distributor or a vice versa.
  • c. Signing up under another sponsor to operate his/her distributorship when his/her distributorship is still valid.
  • d. Allowing other people or relative to use his/her distributorship to do business .
  • e. e. If son or unmarried daughter joins the business with their own ID but their line of sponsorship is not under their family * ID .then such a case will be treated as cross sponsoring and the ID taken by son/ unmarried daughter will be terminated.
    Same will apply for any of the family members not joining under their son/unmarried daughter's line sponsorship . In the event of cross sponsoring Action shall be taken:
    • i. If the complaint is received after more than six months of a Distributor having taken another ID ,the same will not be entertained .On receipt of such complaint, the company will terminate one of the IDS of the distributors, which ever may deem fit, and the network will remain with the active ID.
    • ii. If the company receives complaint within six month of cross sponsoring the company will terminate the second and later IDS of the distributor and the network developed under the second/later ID as par management decision.
    • iii. Company will terminate the distributorship and also with hold the bonus Payment of any distributor who is found doing cross sponsoring of the existing distributors in addition if the distributor is running any DLCP/MINI/DLCP/DCC, the same will also be closed down by the company.

However, if the investigations revel that any of the IDS registered was in a manner, which the management finds out is not ethical /without the knowledge of the distributor, than the company will terminate the ID/ids, which they may deem fit and the network of the terminated ID will move up to the next higher distributor or will be shifted under the ID which is not terminated.
In addition the distributor who initiated the cross sponsoring will be subjected to disciplinary action by the company that may result in the company suspending/terminating/withholding bonus payment of the distributor and/or the company decision in the above cases will be final.

10. Inactive Distributor


Irrespective of the level attained. If a distributor is found not be have placed any order in preceding nine months, than he/ she will be termed as an inactive distributor and the company reserve the right to take a decision (including termination),in respect of his /her distributorship. After completion of inactive period the distributor can join under any of the distributors after termination of the earlier ID.

11. Expiry /Cancellation/Resignation/Succession of distributorship


Irrespective of the level attained. If a distributor is found not be have placed any order in preceding nine months, than he/ she will be termed as an inactive distributor and the company reserve the right to take a decision (including termination),in respect of his /her distributorship. After completion of inactive period the distributor can join under any of the distributors after termination of the earlier ID.

  • a. Any distributor may resign from distributorship by submitting an application. Acknowledge of receipt of such communication constitutes resignation . A person who resigns or whose distributorship is cancelled /terminated may reapply for distributorship only after lapse of a period of 6 months ( cooling period) from the date of resignation / cancellation of his/ her last distributorship . In such case the person cannot have any claim whatsoever over the downline (s) /business/he/she had prior to reapplication for distributorship .
  • b. In case a distributor resigns for certain unforeseen circumstance subject to company's satisfaction ,he/she may transfer the Distributorship to his/her blood relative only (proper proof and documentation required) . In such case the applicant will be the blood relative and the co-applicant will be the earlier Distributor or the spouse of the blood relative . Company 's decision in this regard will be final .
  • c. Distributorship in ordinary circumstance expires upon death or proven incapacity of the distributor. However, nominee of the deceased upon evincing interest to succeed distributorship may be allowed by the company . In the cases where the nominee does not come forward till 3 months from the date of death or incapacitation of the original distributor as the case may be , successor of the deceased upon submitting appropriate documentation and evincing interest to succeed distributorship may be allowed by the company . However ,under no circumstances such distributorship will be entertained after 6 months from the date of death or knowledge of incapacitation of the distributor either from nominee or success .
  • d. Distributorship may be cancelled /terminated ,declared unclaimed or suspended by the company for the reason mentioned in the company's for the reason mentioned in the company's policies /rules and Regulation.

12. MARRIAGES


  • a. The company treats wife and husband as one single unit for the purpose of distributorship.
  • b. In the situation where two independent existing distributors marry each other, upon marriage both of them are deemed to have surrendered their distributorship . The distributors who are married to each other , shall separately intimate to the compnay about their marriage within 30 days of their marriage subject to the conditions of other sub-clause of this clause one amongst them ought to resign within 30 days from the date of marriage , failing which distributorship of both distributors shall be cancelled. Original downline structure of the distributor who resigns for reasons of marriage in terms of this sub-clause shall remain unchanged . However to maintain relationship with the company and to conduct drs lifecare business the couple may form a ' partnership firm' in lines of the models 'deed of partnership' prescribed by the company for the purposes of common distributorship, and submit the same under cover of a joint application seeking distributorship for such 'partnership firm' within 30 days of their marriage . This partnership will replace the Distributorship of the distributors who does not resign and the structure will remain unchanged.
  • c. Upon marriage amongst two existing distributors and they being given 'partnership'( irrespective of their cadre /level) , they shall have a joint bank account and inform such particulars of the company within 60 days from the date of marriage . The company upon receipt of such intimation shall credit payouts /bonus earned by the 'partnership' in such account . If the account is not opened , no bonus will be paid out by the company and the partnership firm will have no lien on the Bonus earned for the periods . However , this sub-rule will not be made applicable for distributors couples are both star Directors and car fund achievers unless of courses they want such an arrangement.
  • d. If both distributors are star Directors and car fund achievers, then their individual distributorships may separately be retained at original status . However , one amongst the two may resign from distributorship /star Directorship and the couple may apply for a single distributorship through "partnership" ( comprising both of them as partners) . This partnership will replace the distributorship of the distributors who does not resign and the structure will remain unchanged . In such cases original down line structure of the distributors who resigns for reason of marriage in terms of this sub-clause shall separately intimate the company about their marriage within 30 days from the date of their marriage .
  • e. Incase such couple does not form any 'partnership firm' within 30 days from their date of marriage or either of them does not inform factum of their marriage or either of them does not inform factum of their marriage to the company. The company reserves the right to cause appropriate change in their down line /network and merge their business (s)of the distributorships into one with conditions as may be deemed appropriate to the company and/or cancel distributorship of one or both as per its discretion.

13. SEPARATIONS


In case of divorce amongst couples having distributorship through 'partnership firms' formed as aforesaid , benefits of distributorship and the distributorship itself shall be apportioned or transferred as the case may be in terms of the 'deed of partnership '. Such changes in distributorship of the 'partnership firms' shall be caused by the company only on completion of 90 days after receipt of the 'decree of divorce ' granted by a competent court . The distributorship of the partnership firm of the couple shall be put under suspension with effect from the date of commencement of divorce proceedings between the couple and during pendency of divorce proceedings , the company in its discretion may as a special arrangement allow ( without insisting upon lapse cooling period) both parties do Drs life care business separately as freshly appointed distributors . After the judgment of the court , The suspension of the spouse in whose name the court has approved for Distributorship to be continued . Can continued as a distributor ,and the partnership will stand dissolved . in case the judgment is silent on the issue . the Distributorship under partnership will stand terminated . 'In cases where married couple are distributor and co-applicant and they file for Divorce , the co-applicant will have no right on the Business and the Business will remain with the Distributor . Once the Divorce ids formalized, the name of the co-applicant will be removed from the system

14. WAIVERS


  • a. The failure of the company to exercise any rights started in the company Rules and regulations or in the Distribution Application Agreement shall not constitute a waiver of the company's rights to demand exact compliance therewith .
  • b. Any waiver by the company can and shall only be affected in writing by authorized personnel of the company .

15. PROHIBITED Act


  • a. Incur any liabilities or Debt in the name or on behalf of the company
  • b. Enter into, modify or alter any contract in the name of the company
  • c. Engage itself or show interest directly/ indirectly as agent , servant or licensee for sale of any product /goods other than lose of the company in any trade business or profession in competition with the company .

    GLOSSARY OF TERMS

  • BV : Business volume ,is pre-determined for each product and all calculations are based on this volume .
  • PV : Point value ,determine %level of achievement .
  • PGBV : Personal Group Business volume ,is the business volume of yoyr entire group &does not include the business volume of Director group .
  • GBV : Group Business volume is business volume generated by ypour entire group .
  • CBV : Cumulative Business volume is business volume accumulated by your group .
  • *Family : Grand parents/parents/self .
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